Orders are typically processed and shipped within 2–3 business days.

Once shipped, delivery usually takes 7–10 business days for most major regions. Delivery times may vary depending on your location, especially in remote or less accessible areas.

As soon as your order is dispatched, you’ll receive a confirmation email with a tracking number, allowing you to monitor your package at every stage of its journey.

If you don’t see tracking updates within a few days of shipping, feel free to reach out to our support team at support@thepulseparadise.com.

After your order is shipped, we'll send you a confirmation email with a tracking number and a link to track your package. You can also enter the tracking number on the "Track Order" page on our website to see the latest updates on your delivery.

Our 30-day resolution policy applies to most items. Please contact us at support@thepulseparadise.com within 30 days of receiving your order to report any issues or request a refund or replacement.

Note that we handle returns and exchanges through refunds or replacements based on photo evidence; physical returns are not required unless explicitly instructed.

Yes, we ship to most countries. Delivery usually takes 7–10 business days for major regions, but remote areas may take longer. Shipping is free, and you’ll receive tracking info by email. For questions, contact support@thepulseparadise.com.

We’ve got you covered with a range of secure payment options. You can confidently pay using major credit and debit cards (Visa, MasterCard, American Express), Apple Pay, Google Pay, UnionPay, and more. Rest assured, all your transactions are fully encrypted to keep your payment information safe and secure.