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1. What is the estimated delivery time for my order?
1. What is the estimated delivery time for my order?
Orders typically take 2-3 business days to process and ship. Delivery times vary depending on your location, with most orders arriving within 7-10 business days. Once your order has been shipped, you’ll receive an email with a tracking number so you can easily monitor its progress every step of the way.
2. How can I track my order?
2. How can I track my order?
After your order is shipped, we'll send you a confirmation email with a tracking number and a link to track your package. You can also enter the tracking number on the "Track Order" page on our website to see the latest updates on your delivery.
3. What is your return and refund policy?
3. What is your return and refund policy?
Our 30-day return policy covers most items. Contact us at support@thepulseparadise.com within 30 days of receiving your order for guidance on returning or exchanging items.
4. Do you offer international shipping?
4. Do you offer international shipping?
Yes, we ship to most countries worldwide. International shipping times and rates vary depending on the destination. Please note that international orders may be subject to customs duties or taxes, which are the responsibility of the customer.
5. What payment methods do you accept?
5. What payment methods do you accept?
We’ve got you covered with a range of secure payment options. You can confidently pay using major credit and debit cards (Visa, MasterCard, American Express), Apple Pay, Google Pay, UnionPay, and more. Rest assured, all your transactions are fully encrypted to keep your payment information safe and secure.