Orders are typically processed and shipped within 1–3 business days. Once shipped, delivery usually takes 10–15 business days, with an average of 12 days for most major regions.

Delivery times may vary depending on your location, local postal services, and customs processing, especially in remote or less accessible areas.

As soon as your order is dispatched, you’ll receive a confirmation email with a tracking number, allowing you to monitor your package at every stage of its journey.

If you don’t see tracking updates within a few days of shipping, please contact our support team at support@thepulseparadise.com.

After your order is shipped, we'll send you a confirmation email with a tracking number and a link to track your package. You can also enter the tracking number on the "Track Order" page on our website to see the latest updates on your delivery.

We offer a 30-day resolution period for most items. If you experience any issues with your order, please contact us at support@thepulseparadise.com within 30 days of receiving your item to request a refund or replacement.

We process returns and exchanges through refunds or replacements based on clear photo or video evidence. In most cases, you will not need to physically return the item unless we specifically request it.

Yes, we ship to most countries worldwide. Delivery typically takes 10–15 business days, with an average of 12 days for most major regions. Remote or less accessible areas may take longer due to courier limitations or customs delays.

Shipping is free on all orders, and you’ll receive tracking information by email once your order has been dispatched.

For any questions, contact us at support@thepulseparadise.com.

We’ve got you covered with a range of secure payment options. You can confidently pay using major credit and debit cards (Visa, MasterCard, American Express), Apple Pay, Google Pay, UnionPay, and more. Rest assured, all your transactions are fully encrypted to keep your payment information safe and secure.